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Introduction Over the past decade or so, government at all levels has begun requiring short- and long-term plans, including strategic goals, measurable objectives, a system for assessing outcomes, and periodic reporting on results. More recently, decision...

Web-based public comment is helping Spartanburg County and the Town of Cary connect with residents concerning important community issues. by Dan Bevarly and Jeffery G. Ulma The Digital Age is here.The way we communicate, share, and connect with others...

Federal agencies miss opportunities to recruit top talent when they fail to debunk myths that steer new graduates into the private sector and rely on archaic hiring processes that today’s top professionals bypass for easier and quicker private-sector...

CitiStat maximizes Baltimore’s efficiency by using data from the city’s 311 call center to manage agencies and adjust performance as necessary. Carl Fillichio In remarks at Harvard University four years ago, Baltimore Mayor Martin J. O’Malley said, “In...

How pay for performance has emerged as the new model for federal human resources pay practice and how executives and managers will be challenged to solve its complexities. A. C. Hyde This year’s public Management Fad of the Year proves that a past record...

Learn how new measures put in place since the 1996 Constitution, such as the drafting of codes of conduct, whistle-blowing, and training initiatives, are making public officials more aware of the need for ethical conduct in their public dealings. I.W...

Learn what the Florida Department of Revenue, a large organization in the fourth most populous state, has been doing to generate business results that exceed private-sector performance expectations. Dale F. Weeks Competition from privatization and outsourcing...

Learn about demographic and cultural changes that have taken place in recent decades—which make it critically important for government leaders to attract creative individuals into public service—and how a human services agency in Nebraska is addressing...

USAID’s recent efforts to partner with private companies in the identification, design, funding, and implementation of development projects render some lessons learned. Dan Runde The Office of Global Development Alliances at the U.S. Agency for International...

Federal agencies are introducing performance-based pay approaches using specific rewards practices to facilitate the transition to performance-based work— what we call “reward for performance.” Bill Trahant and Steve Yearout Implementing a more market...

How an innovative nonprofit, Efficiency Vermont, the nation's first statewide provider of energy efficiency services, is helping businesses and households save money, reduce energy use, and protect the environment. John Trattner Vermont has a lot...

An overview of international initiatives and programs that the US government and nonprofit organizations undertake to assist nations in achieving a democratic structure and economic health. Ellen Bates Since the waning days of World War II, the United...

Winning Organizational Culture In his comments on an earlier post, Don Zauderer suggested that this blog look at The Secret of a Winning Culture by Larry E. Senn and John R. Childress ( http://search.barnesandnoble.com/Secret-of-a-Winning-Culture/John...

For over 40 years, as a recovering cultural anthropologist working in the federal government and later outside as a public management consultant, I've been a participant observer and chronicler of "the culture(s) of bureaucracy." This blog...