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Table of Contents

Summer 2010 — Volume 39, Number 2

VIEWPOINTS

The Manager’s Musings

Warren Master

 

Feature Article

Aligning Training with Priority Outcomes at NPS

Irene Connelly

 

The Changing Workplace

People

Strengthening Our Civic Skills

Peter Levine

 

Budgets

Primer for Budgeting Federal Labor Costs

Thad Juszczak

 

Technology

Government Workforce of the Future

Marnie E. Green

 

Learning

Service-Learning: Part I

Linda Kiltz

 

Articles

Strategic Workplace Learning

Integrated Learning in New York State Government

Nancy Y. Nee

 

Scenario-Based Learning Improves Trooper Performance

Ernest "Bub" Kovacs and William Toms

 

Making Training Strategic

Preston "Tim" Brown

 

Human Capital Management

Executive Coaching: Leadership Development in the Federal Government

Richard "Rick" Koonce

 

Bridging the Skills Gap: Part II

Pat Galagan

 

Performance Management

Strategies to Improve Government Performance

Jonathan D. Breul

 

The Performance Imperative

John M. Mullins

 

Budget & Financial Management

Revisiting User Fees in Challenging Fiscal Times

David L. Baker

 

Preventing and Detecting Fraud, Waste, and Abuse

John Moore

 

Departments

Commentary

American Government 3.0

Terry F. Buss

 

Book Review

Making Measures Work

William E. Baker

 

The Uncivil Servant

Reconciliation

Grimaldi